Returns

ORDERING & RETURNS






OUR STORE
WE ARE THE OFFICIAL ONLINE STORE FOR POORMILLIONAIRE. YOU CAN BE CONFIDENT THAT PRODUCTS PURCHASED FROM THEPOORMILLIONAIRE.COM ARE AUTHENTIC AND OF THE HIGHEST QUALITY.




ORDERING
TO PLACE YOUR ORDER ONLINE, SELECT THE ITEM COLOR/SIZE AND ADD THE ITEM TO YOUR CART. ENTER YOUR BILLING AND SHIPPING INFORMATION AT CHECKOUT. FOR INTERNATIONAL ORDERS, PLEASE MAKE SURE TO USE THE “INTERNATIONAL CHECKOUT” BUTTON. ONCE YOU HAVE ENTERED YOUR CORRECT EMAIL ADDRESS, BILL AND SHIP TO AND PAYMENT INFORMATION, SUBMIT YOUR ORDER. YOU WILL RECEIVE A CONFIRMATION EMAIL ONCE YOUR ORDER IS SUCCESSFULLY PLACED.




PAYMENT, PRICING & PROMOTIONS
WE ACCEPT THE FOLLOWIING PAYMENT METHODS: DOMESTIC ORDERS (PAYPAL, MASTERCARD, VISA, AMERICAN EXPRESS), INTERNATIONAL (PAYPAL, CREDIT CARDS VIA PAYPAL). WE WILL ONLY SHIP TO ADDRESSES THAT MATCH THAT OF THE BILL TO ADDRESS OF THE CREDIT CARD USED. WHEN PAYING WITH PAYPAL, WE WILL ONLY SHIP TO “CONFIRMED” PAYPAL ADDRESSES. ANY ORDERS PLACED THAT DO NOT COMPLY WITH THIS POLICY WILL BE CANCELLED AND PAYMENT REFUNDED. PRICING ON OUR WEBSITE IS DISPLAYED IN US DOLLARS. INTERNATIONAL POSTED RATES ARE NOT LIVE RATES AND MAY NOT BE THE EXACT CONVERSION AMOUNT, IT IS INTENDED AS A GUIDE ONLY. PROMOTIONS ON OUR SITE ARE SUBJECT TO CHANGE WITHOUT NOTICE.




VIEWING ORDERS
YOU MAY LOGIN TO YOUR ACCOUNT TO ACCESS PAST ORDERS.




SHIPPING & DELIVERY
WE SHIP ALL ORDERS VIA FEDEX. ORDERS ARE PROCESSED WITHIN 2-8 WORKING DAYS OF PLACING YOUR ORDER. WITH HIGH DEMAND ITEMS, YOUR ORDER MAY BE BACKORDERED OR DELAYED. YOU WILL BE NOTIFIED IF THERE ARE ANY ANTICIPATED DELAYS. WHEN PLACING YOUR ORDER, IT IS IMPORTANT TO SUBMIT ACCURATE SHIPPING INFORMATION. WE WILL SHIP TO ADDRESS PROVIDED AND WILL NOT BE LIABLE FOR LOST PACKAGES DUE TO INCORRECT SHIPPING INFORMATION PROVIDED. WE WILL ONLY SHIP TO MATCHING BILL TO AND SHIP TO ADDRESSES AND WILL NOT SHIP TO P.O. BOXES. WHEN USING PAYPAL WE WILL ONLY SHIP TO “CONFIRMED” PAYPAL ADDRESSES.




STANDARD SHIPPING

Delivery in 4-8 working days

Complimentary

EXPRESS SHIPPING

Delivery in 2-4 working days

$ 30.00

Delivery times begin one business day after the order is placed. This is due to the time difference between North America and Italy.

*You will receive an e-mail containing your Tracking Number once your package has been shipped from our U.S. distribution center.

*Visit The shipping website input your tracking number to check the most up-to-date status of your order.




RETURNS & EXCHANGES:
MERCHANDISE MAY BE EXCHANGED OR RETURNED FOR A REFUND (MINUS SHIPPING COSTS) WITHIN FOURTEEN (14) DAYS OF THE ORIGINAL PURCHASE DATE WHEN ACCOMPANIED BY THE ORIGINAL SALES RECEIPT, THE ORIGINAL SHOE BOX AND PACKAGING MATERIALS. AFTER FOURTEEN DAYS (14) ALL SALES WILL BE FINAL AND MERCHANDISE WILL NOT NOT BE ELIGIBLE FOR RETURN OR EXCHANGE. MERCHANDISE THAT HAS BEEN WORN, USED, ALTERED OR DAMAGED WILL NOT BE ACCEPTED FOR A RETURN OR EXCHANGE. REPLACEMENT MERCHANDISE WILL BE SHIPPED AFTER OUR RETURNS DEPARTMENT HAS INSPECTED THE ITEM/S AND DECLARES THE ITEM/S ARE IN THEIR ORIGINAL, RE-SALEABLE CONDITION. DO NOT USE THE SHOE BOX AS THE SHIPPING BOX. BUSCEMI LLC WILL NOT BE RESPONSIBLE FOR PROCESSING AND EXCHANGING SUCH ITEMS. PLEASE CONTACT CUSTOMER SERVICE IF YOU HAVE ANY QUESTIONS PRIOR TO PROCESSING A RETURN. ALL RETURNS AND EXCHANGES MUST HAVE A RETURN LABEL ON THE PACKAGE WITH AN RA NUMBER. TO PROCESS YOUR EXCHANGE AND RECEIVE AN RA NUMBER, PLEASE EMAIL OUR RETURN DESK AT: INFO@THEPOORMILLIONAIRE.COM . CUSTOMERS ARE RECOMMENDED TO OBTAIN A TRACKING NUMBER PRIOR TO SENDING BACK RETURNS. ONCE AN RA # IS PROCESSED, THE ITEMS MUST BE SHIPPED OUT IMMEDIATELY SO PACKAGES CAN BE RECEIVED WITHIN 2 WEEKS OF THE DATE THE RA # WAS CREATED. BUSCEMI RESERVES THE RIGHT TO REFUSE RETURN OF ANY MERCHANDISE THAT DOES NOT MEET THE ABOVE RETURN REQUIREMENTS AT BUSCEMI’S SOLE DISCRETION.

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